Privacy Policy

FM Safety Consultancy Services Ltd (“FMSCS”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request our services, purchase or enquire about training, or otherwise interact with us.

Our website is https://fmscs.co.uk/.

Who We Are

FM Safety Consultancy Services Ltd is the organisation responsible for your personal information.

FM Safety Consultancy Services Ltd
22 Howard Road
Birmingham
West Midlands
B20 2AN

Telephone: 0121 318 9121
Email: [email protected]

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

Information We May Collect

Depending on how you interact with us, we may collect and process information including:

Your name
Company or organisation name
Job title or role
Postal or business address
Email address
Telephone number
Information provided when you contact us
Information about the services, consultancy or training you are interested in
Information relating to training bookings or enquiries
Information contained in correspondence between you and FMSCS
Information required to provide consultancy, training or other services
Website usage information, including information collected through cookies and similar technologies
Technical information such as IP address, browser type, device type and general website interaction information

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

How We Collect Your Information

We may collect personal information when you:

Contact us by telephone, email or through our website
Submit an enquiry or contact form
Request information about our consultancy services
Request information about our training courses
Book or purchase a training course
Communicate with us regarding an existing service or booking
Visit or use our website
Interact with links or services provided through our website

We may also receive information from third-party service providers where this is necessary to provide a service to you.

How We Use Your Information

We may use your personal information for the following purposes:

To respond to enquiries and requests
To provide health and safety consultancy services
To arrange and administer training courses
To process bookings and provide information relating to training
To communicate with you about our services
To provide quotations and manage customer relationships
To maintain business and financial records
To administer our website and improve its content and functionality
To understand how visitors use our website
To maintain the security of our website, systems and services
To comply with legal and regulatory obligations
To establish, exercise or defend our legal rights where necessary

We will not use your personal information for purposes that are incompatible with the purposes explained in this Privacy Policy unless we are permitted or required to do so by law.

Lawful Basis for Processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Contract

Processing may be necessary to take steps at your request before entering into a contract or to perform a contract with you. This may include arranging consultancy services, training or other services that you have requested.

Legal Obligation

We may process personal information where this is necessary for us to comply with a legal or regulatory obligation.

Legitimate Interests

We may process information where it is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.

This may include managing customer relationships, responding to enquiries, maintaining business records, improving our services and maintaining the security of our systems.

Consent

Where required, we may rely on your consent to process personal information for a particular purpose. Where processing is based on consent, you can withdraw your consent at any time.

Enquiries and Contact Forms

If you contact us through our website, by email or by telephone, we may retain the information you provide so that we can respond to your enquiry and maintain an appropriate record of our communications.

This may include your name, contact details, company information and details of the service or training you are interested in.

We do not sell or rent your personal information to third parties.

Training Services

FMSCS provides a range of classroom, plant and online training services.

Where you enquire about or book training, we may process information necessary to administer your booking, provide the relevant training service, communicate with you and maintain appropriate training records.

Some online training services may be delivered or supported through third-party platforms or service providers. Where this occurs, relevant information may be shared with the provider where necessary to deliver the training service.

Third-party providers are expected to process information in accordance with applicable data protection requirements.

Sharing Your Information

We may share personal information with trusted third parties where this is necessary to operate our business or provide services to you.

These may include:

Website hosting and technical service providers
Online training platforms
IT and software service providers
Email and communication service providers
Professional advisers, such as accountants, insurers or legal advisers, where appropriate
Payment providers where applicable
Certification, examination or accreditation organisations where required to provide a particular training or certification service
Government, regulatory or law enforcement authorities where we are legally required to do so

We only share information where there is a legitimate reason to do so and, where appropriate, only the information necessary for the relevant purpose.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies are small files stored on your device which can be used for purposes such as making a website function correctly, remembering preferences, understanding website usage and improving website performance.

Some cookies may be strictly necessary for the website to operate. Other cookies, such as certain analytics or tracking technologies, may require your consent before they are used.

Where required by law, we will ask for your consent before placing non-essential cookies or similar technologies on your device.

You can also control or restrict cookies through your browser settings.

For more information about cookies and consent requirements, please see the Information Commissioner’s Office guidance on cookies and similar technologies.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services, including services used to provide online training.

If you follow a link to a third-party website, that website will have its own privacy policy and terms. We are not responsible for the privacy practices, security or content of third-party websites.

We recommend that you review the privacy policy of any third-party service before providing personal information to it.

Google and Other Third-Party Services

Our website may use third-party services such as website analytics, maps, review services, embedded content or other online services.

These services may collect information about your device or how you interact with the relevant content.

Where third-party services use cookies or similar technologies that require consent, these should only be activated in accordance with applicable requirements.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to meet legal, accounting, contractual or reporting requirements.

The appropriate retention period will depend on the type of information and why we hold it.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

How We Protect Your Information

We take reasonable and appropriate technical and organisational measures to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

If you have concerns about the security of information you have provided to us, please contact us.

Your Data Protection Rights

Depending on the circumstances, you have rights under UK data protection law, including:

The right to be informed about how your personal information is used
The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information in certain circumstances
The right to request restriction of processing in certain circumstances
The right to object to certain processing
The right to data portability where applicable
The right to withdraw consent where we rely on consent as our lawful basis

These rights are subject to certain legal conditions and exemptions.

If you would like to exercise any of these rights, please contact us using the details provided below.

Marketing Communications

We may occasionally contact existing customers or enquiries about our services where permitted by applicable law.

Where consent is required for electronic marketing, we will obtain the appropriate consent.

You can ask us to stop sending marketing communications at any time by contacting us or using an unsubscribe option where one is provided.

Children’s Information

Our services are primarily intended for businesses, organisations, workers and individuals seeking professional consultancy or training services.

We do not knowingly collect personal information from children through our website for purposes unrelated to the services we provide.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation.

International Transfers

Some of the third-party technology and service providers we use may process personal information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place as required by applicable data protection law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or the way we process personal information.

Any changes will be published on this page and the “Last updated” date at the top of this Privacy Policy will be amended accordingly.

Contact Us

If you have any questions about this Privacy Policy, how we use your personal information, or wish to exercise your data protection rights, please contact:

FM Safety Consultancy Services Ltd
22 Howard Road
Birmingham
West Midlands
B20 2AN

Telephone: 0121 318 9121
Email: [email protected]

Privacy Policy last updated: 17 September 2026

Need help Getting Compliant?

We provide expert support for all major accreditations and schemes.

      EXCELLENT  
   Based on 26 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Steve Anderson 
 
 
 
 Trustindex verifies that the original source of the review is Google. The trainer we had Issac was superb.
Learned loads great support.
Explained perfectly.
I went in worried but was made to feel calm and collected
  
 
      Posted on Google  
   
   Russell Giles 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really easy to use website and all the courses you need. I had a slight issue and there was immediate help there for me to resolve it.
  
 
      Posted on Google  
   
   Harvey Mann 
 
 
 
 Trustindex verifies that the original source of the review is Google. We recently used FMSCS for our Fire Safety, First Aid and Insurance/Business Risk Assessment. The level of service provided by Isaac and his team was excellent. They took the whole stress and worry out of the experience and delivered all reports and feedback in a timely manner.  In fact, we had reports to forward to our Insurer the same day.

The First Aid and Fire Safety training was exceptional and has added really value to our business and employees. Everything is delivered on site and tailored to your needs.  Isaac is very knowledgeable and passionate about the training he delivers and that is captivating.

I would 100% recommend FMSCS , their entire approach is friendly, professional and they have your interests at heart from the outset.

Bravo to the whole team and thank you for such a pleasant experience!
  
 
      Posted on Google  
   
   AMRIK SINGH 
 
 
 
 Trustindex verifies that the original source of the review is Google. Isaac has done very proud in various companies he has advised in
the advice given Has Bin second none And I would highly recommend his advice services and work ethics 10 out of 10 all the way from me
  
 
      Posted on Google  
   
   Bethel Allsaints 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fire Marshals training  with Isaac
*Feedbacks*
• Very interactive
• ⁠Trainer kept the attendees engaged
• ⁠Course content was valuable to help us fulfil our roles as Fire Marshals
•I enjoyed the Fire Marshall Training it was educational, informative and the facilitator Isaac delivered the material at the right pace in a relaxed learning environment.
•The training was quite good and kept my interest throughout.
•It was not rushed through and all the information was well presented.😊
thanks again Isaac
  
 
      Posted on Google  
   
   Dan Kelsey 
 
 
 
 Trustindex verifies that the original source of the review is Google. Isaac at FM SCS has provided our organisation with an excellent level of advice and service. Isaac is very approachable and is always on hand to help and advise
  
 
      Posted on Google  
   
   Max Carrington 
 
 
 
 Trustindex verifies that the original source of the review is Google. FM SCS has been invaluable to me and my company. He has gone above and beyond in providing an outstanding, safety-led service and I will be using their services at every possible opportunity.
  
 
      Posted on Google  
   
   Loubie goldie 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great service thank you Isaac!
  
 
      Posted on Google  
   
   Mirza Khaliq 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really good customer service & consultancy from Mr Isaac Edward,